Scheduled maintenance and performance updates
The Vendor issue is resolved and Report Studio is back online. Thank you for your patience.
Our Vendor has informed us that they are estimating a return to service in around 2 hours. We will update here if additional information becomes available.
Due to a vendor related issue, Report Studio maintenance has been extended. We will keep you updated as we receive more information.
Due to scheduled maintenance and upgrades, Report Studio will be unavailable Saturday, August 9th, between 12:00 am (Midnight) and 5:00 am Pacific Time (GMT -07:00).
Only Report Studio will be affected by this maintenance. The primary ClickTime system will be available during this window.
The scheduled maintenance has been completed as of 7:24 AM Pacific Daylight Time. The ClickTime system is now fully operational. We appreciate your patience.
Due to scheduled maintenance and upgrades, the ClickTime system will be unavailable Saturday, July 12th, between 6:00 am and 9:00 am Pacific Time (GMT -07:00).
7/8/2025 10:58 am PT: Our Team has identified an issue with login.clicktime.com which is preventing successful logins. We are actively investigating this issue and will post updates as we progress. We apologize for any inconvenience this causes and appreciate your patience. Please reach out to support@clicktime.com with any questions.
7/8/2025 11:16 am PT: Our Team is continuing to investigate this issue. At this time, this issue is affecting all ClickTime functions and the application is unavailable. We are working diligently to address this issue and will continue to provide updates here. We apologize for any inconvenience this causes and appreciate your patience. Please reach out to support@clicktime.com with any questions.
7/8/2025 12:13 pm PT: Our Team is continuing to investigate the issue. We will continue to post updates on this issue as we progress. We apologize for any inconvenience this causes and appreciate your patience. Please reach out to support@clicktime.com with any questions.
7/8/2025 1:08 pm PT: Our Team is continuing to investigate the issue. We will continue to post updates on this issue as we progress. We apologize for any inconvenience this causes and appreciate your patience. Please reach out to support@clicktime.com with any questions.
7/8/2025 2:00 pm PT: Our Team is continuing to investigate the issue. We have determined this is related to a network issue and are actively working towards a resolution. We apologize for any inconvenience this has caused. Please reach out to support@clicktime.com with any questions.
7/8/2025 3:07 pm PT: We’re happy to report that the ClickTime site is now back online and fully operational! We know that many of you experienced disruptions, and we sincerely apologize for any inconvenience this caused. Our initial investigation points to a network issue as the cause of the outage. Thank you for your patience and understanding while we worked to restore service. We appreciate your continued trust in ClickTime.
The scheduled maintenance has been completed as of 7:58 AM Pacific Daylight Time. The ClickTime system is now fully operational. We appreciate your patience.
Due to scheduled maintenance and upgrades, the ClickTime system will be unavailable Saturday, June 14th, between 6:00 am and 9:00 am Pacific Time (GMT -07:00).
6/3/2025 12:00 pm PST: Our Team has identified an issue where ClickTime Reporting is behind by 20 minutes as of 11:25 pm PST. This means any edits/new entries made are not being reflected in reporting immediately and are subject to this delay. Our Team is investigating this issue and we will continue to post updates here. We apologize for any inconvenience this causes. Please reach out to support@clicktime.com with any questions.
6/3/2025 12:07 pm PST: Our Team has resolved the issue. Thank you for your patience and please reach out to ClickTime Support (support@clicktime.com) with any questions.
The scheduled maintenance has been completed as of 10:18 AM Pacific Daylight Time. The ClickTime system is now fully operational. We appreciate your patience.
Due to scheduled maintenance and upgrades, the ClickTime system will be unavailable Saturday, May 24th, between 9:00 am and 11:30 am Pacific Time (GMT -07:00).