Scheduled maintenance and performance updates
2/28/2026 7:43 am PT: Our Team has resolved the issue and reporting is now available. Thank you for your patience while we investigated this issue. Please reach out to support@clicktime.com with any questions.
2/28/2026 7:06 am PT: Our Team is aware of an issue causing ClickTime Reports to generate a 503 error. We are actively investigating this issue. We apologize for any inconvenience this is causing and appreciate your patience. Please reach out to support@clicktime.com with any questions.
Due to scheduled maintenance and upgrades, the ClickTime system will be unavailable Saturday, February 21st, between 8:00 am and 10:00 am Pacific Time (GMT -08:00).
01/18/2026 7:13 pm PT: This evening we identified an issue where our nightly Report Studio data cube refresh did not complete as expected on Saturday, 01/17/2026. Our Engineering team has addressed the failure, and as of 01/18/2026 at 7:00 pm PT, all Report Studio data cubes have been successfully refreshed. Customers will no longer experience any delays or incomplete data in Report Studio. We apologize for any inconvenience this may have caused and appreciate your patience. Please reach out to support@clicktime.com with any questions or if you need assistance.
The scheduled maintenance has been completed as of 7:57 AM Pacific Time. The ClickTime system is now fully operational. We appreciate your patience.
1/14/26 7:59pm PST: Our team has resolved the issue and Report Studio data has been refreshed. We thank you for your patience while we worked through this and apologize for any inconvenience caused. Please reach out to support@clicktime.com with any questions.
1/14/26 7:23pm PST: Our team is continuing to investigate the issue. Please reach out to support@clicktime.com with any questions.
1/14/26 6:33pm PST: Our nightly data refresh of Report Studio is experiencing issues and customers may see delays in the updating of their Report Studio data. Our team is investigating this issue and we will continue to post updates to this page. We apologize for any inconvenience this causes and appreciate your patience. Please reach out to support@clicktime.com with any questions.
Due to scheduled maintenance and upgrades, the ClickTime system will be unavailable Saturday, January 17th, between 7:00 am and 9:00 am Pacific Time (GMT -08:00).
The scheduled maintenance has been completed as of 10:29 AM Pacific Time. The ClickTime system is now fully operational. We appreciate your patience.
Due to scheduled maintenance and upgrades, the ClickTime system will be unavailable Saturday, December 13, between 8:00 am and 12:00 pm Pacific Time (GMT -08:00).
The scheduled maintenance has been completed as of 12:59 PM Pacific Daylight Time. The ClickTime system is now fully operational. We appreciate your patience.
Due to scheduled maintenance and upgrades, the ClickTime system will be unavailable Saturday, November 22, between 8:00 am and 1:00 pm Pacific Time (GMT -08:00).