ClickTime System Status

Due to scheduled maintenance and system upgrades, the ClickTime system will be unavailable this Saturday, April 25th, between 8:00am and 11:00am Pacific Time (GMT -07:00).

04/02/2026 10:15 pm PT: This evening at 9:06 pm PT, we identified an issue with one of our cloud providers which temporarily affected our customers’ ability to upload receipts into expenses. As of 04/02/2026 at 10:00 pm PT, all receipt upload services have been fully restored.

Customers are now able to upload and attach receipts to their expense items without further interruption. We apologize for any inconvenience this may have caused to your workflow and appreciate your patience while we resolved the matter. Please reach out to support@clicktime.com with any questions or if you need further assistance.

3/25/2026 9:44 am PT: This issue has been resolved and reports are able to generate. Thank you for your patience while we looked into this. Please reach out to support@clicktime.com with any questions.

3/25/2026 9:21 am PT: Our Team has identified an issue causing ClickTime Standard Reports to not generate. We are investigating this issue and will continue to post updates to this page. We apologize for any inconvenience this is causing. Please reach out to support@clicktime.com with any questions.

The scheduled maintenance has been completed as of 8:57 AM Pacific Time. The ClickTime system is now fully operational. We appreciate your patience.

3/11/2026 7:50 am PT: Our Team has resolved this issue and all Report Studio data has been refreshed. Please reach out to support@clicktime.com with any questions.

3/11/2026 6:00 am PT: Our Team has identified an issue preventing Report Studio from refreshing data. At the moment, Report Studio has access to data from 3/9/2026 4:00pm PT and prior. We are actively investigating this issue and will continue to post updates to this page. Please reach out to support@clicktime.com with any questions.

Due to scheduled maintenance and upgrades, the ClickTime system will be unavailable Saturday, March 14th, between 8:00 am and 11:00 am Pacific Time (GMT -07:00).

2/28/2026 7:43 am PT: Our Team has resolved the issue and reporting is now available. Thank you for your patience while we investigated this issue. Please reach out to support@clicktime.com with any questions.

2/28/2026 7:06 am PT: Our Team is aware of an issue causing ClickTime Reports to generate a 503 error. We are actively investigating this issue. We apologize for any inconvenience this is causing and appreciate your patience. Please reach out to support@clicktime.com with any questions.

Due to scheduled maintenance and upgrades, the ClickTime system will be unavailable Saturday, February 21st, between 8:00 am and 10:00 am Pacific Time (GMT -08:00).

The scheduled maintenance has been completed as of 7:57 AM Pacific Time. The ClickTime system is now fully operational. We appreciate your patience.