ClickTime System Status

The scheduled maintenance has been completed as of 7:58 AM Pacific Daylight Time. The ClickTime system is now fully operational. We appreciate your patience.

Due to scheduled maintenance and upgrades, the ClickTime system will be unavailable Saturday, June 14th, between 6:00 am and 9:00 am Pacific Time (GMT -07:00).

6/3/2025 12:00 pm PST: Our Team has identified an issue where ClickTime Reporting is behind by 20 minutes as of 11:25 pm PST. This means any edits/new entries made are not being reflected in reporting immediately and are subject to this delay. Our Team is investigating this issue and we will continue to post updates here. We apologize for any inconvenience this causes. Please reach out to support@clicktime.com with any questions.

6/3/2025 12:07 pm PST: Our Team has resolved the issue. Thank you for your patience and please reach out to ClickTime Support (support@clicktime.com) with any questions.

The scheduled maintenance has been completed as of 10:18 AM Pacific Daylight Time. The ClickTime system is now fully operational. We appreciate your patience.

Due to scheduled maintenance and upgrades, the ClickTime system will be unavailable Saturday, May 24th, between 9:00 am and 11:30 am Pacific Time (GMT -07:00).

5/13/2025 1:13 pm PST: Our Team has identified an issue where ClickTime Reporting is behind by 22 minutes as of 12:51 pm PST. This means any edits/new entries made are not being reflected in reporting immediately and are subject to this delay. Our Team is investigating this issue and we will continue to post updates here. We apologize for any inconvenience this causes. Please reach out to support@clicktime.com with any questions.

5/13/2025 1:57 pm PST: Our Team has resolved the issue. Thank you for your patience and please reach out to support@clicktime.com with any questions.

5/7/2025 1:07 pm PST: Our team has identified an issue with the data refresh that feeds Report Studio. At this time, the data available in Report Studio is up to date as of 5/5/2025. Our team is working diligently to address this issue and we will continue to post updates to this thread. We apologize for any inconvenience this causes. Please reach out to support@clicktime.com with any questions.

5/7/2025 4:10 pm PST: Our team is continuing to investigate the issue. We will provide another update on our progress at 10 am PST, Thursday 5/8/2025. We apologize for any inconvenience this causes. Please reach out to support@clicktime.com with any questions.

5/8/2025 8:30 am PST: Our Team has identified a solution and will be deploying a patch later today. We will post an update to this thread once the patch is deployed and the issue is resolved. Thank you for your patience and please reach out to support@clicktime.com with any questions.

5/8/2025 2:38 pm PST: The patch has been successfully deployed and we have successfully initiated the data sync for Report Studio.  All Report Studio data should be up to date by 8:00 am PST Friday, 5/9/2025.  We apologize for any inconvenience this has caused.  Please reach out to support@clicktime.com with any questions.

9:50 am PT 4/21/2025: Our Team has identified an issue with ClickTime Reporting, where there was a 20-minute delay in ClickTime reports being able to pull the most up to date data. This issue occurred from 9:30 am PT – 9:50 am PT and has been resolved. If you ran any reports during this window, we recommend rerunning those reports. We apologize for any inconvenience this caused. Please reach out to support@clicktime.com with any questions.

The scheduled maintenance has been completed as of 7:24 AM Pacific Daylight Time. The ClickTime system is now fully operational. We appreciate your patience.

Due to scheduled maintenance and upgrades, the ClickTime system will be unavailable Saturday, April 19th, between 6:00 am and 9:00 am Pacific Time (GMT -07:00).