5/7/2025 1:07 pm PST: Our team has identified an issue with the data refresh that feeds Report Studio. At this time, the data available in Report Studio is up to date as of 5/5/2025. Our team is working diligently to address this issue and we will continue to post updates to this thread. We apologize for any inconvenience this causes. Please reach out to support@clicktime.com with any questions.
5/7/2025 4:10 pm PST: Our team is continuing to investigate the issue. We will provide another update on our progress at 10 am PST, Thursday 5/8/2025. We apologize for any inconvenience this causes. Please reach out to support@clicktime.com with any questions.
5/8/2025 8:30 am PST: Our Team has identified a solution and will be deploying a patch later today. We will post an update to this thread once the patch is deployed and the issue is resolved. Thank you for your patience and please reach out to support@clicktime.com with any questions.
5/8/2025 2:38 pm PST: The patch has been successfully deployed and we have successfully initiated the data sync for Report Studio. All Report Studio data should be up to date by 8:00 am PST Friday, 5/9/2025. We apologize for any inconvenience this has caused. Please reach out to support@clicktime.com with any questions.