Category: Uncategorized

Due to scheduled maintenance and upgrades, the ClickTime system will be unavailable Saturday, March 8th, between 6:00 am and 1:00 pm Pacific Time (GMT -08:00).

1/12/2025 10:32 am PT: Our Team has identified an issue that is causing ClickTime’s Reports page to not load. We are actively investigating this issue and will continue to post updates here. We apologize for any inconvenience this causes. Please reach out to support@clicktime.com with any questions.

1/12/2025 11:03 am PT: Our Team is continuing their investigation. Please note that the error message:

“We’re sorry, there’s been an error
Please refresh the page. If you continue to receive this message, please contact support.”

Can be cleared by clicking “Cancel”. You will then be able to continue running reports as normal.

We will continue to post updates as we progress.

1/12/2025 12:28 pm PT: Our Team has resolved the issue and access to ClickTime Reports has been restored. Thank you for your patience while we worked through this. Please reach out to support@clicktime.com with any questions.

The scheduled maintenance has been completed as of 3:14 PM Pacific Standard Time. The ClickTime system is now fully operational. We appreciate your patience.

Our planned Maintenance is taking longer than anticipated. We currently estimate the system will be back online at 4:00 pm PST (GMT -08:00). We apologize for the inconvenience.

Due to scheduled maintenance and upgrades, the ClickTime system will be unavailable Saturday, December 14th, between 8:00 am and 2:00 pm Pacific Time (GMT -08:00).

11/4/2024 1:15 pm PT: Our Team identified an issue that caused Company >> Reports to not load as expected. This issue occurred between 12:15 pm PT and 12:21 pm PT and has been resolved. We apologize for any inconvenience this caused. Please reach out to support@clicktime.com with any questions.

The scheduled maintenance has been completed as of 12:06 PM Pacific Daylight Time. The ClickTime system is now fully operational. We appreciate your patience.

Due to scheduled maintenance and upgrades, the ClickTime system will be unavailable Saturday, September 14th, between 8:00 am and 2:00 pm Pacific Time (GMT -07:00).

9/2/2024 3:04 am PT: Our Team identified an issue causing longer load times and in some cases failure to sign-in. This issue started at 1:05 am PT and was resolved as of 1:28 am PT. We apologize for any inconvenience this caused. Please reach out to support@clicktime.com with any questions.

7/29/2024 7:32 am PT: Our Team has identified an issue affecting our Dashboard Panel and BI&A Report Builder. This is being actively investigated and we will provide updates on this issue via this page. We apologize for any inconvenience this has caused. Please reach out to support@clicktime.com with any questions.

7/29/2024 8:20 am PT: Our team has resolved the issue and normal service has been restored to the Dashboard Panel and BI&A. Thank you for your patience while we worked to resolve this and our sincerest apologies for any delay this caused. Please reach out to support@clicktime.com with any questions.