May 4 – System Performance

We are currently experiencing intermittent performance issues which appear to be affecting a few ClickTime accounts. Rest assured, our team is investigating the issue and we expect a fix shortly. If you're having difficulties, try again in a couple of hours, or if that's not possible, contact us at

April 6 System Performance Update

Starting at 9:30am Pacific time, we've been experiencing performance issues with ClickTime. Some users are being timed out or are seeing slow response times with the application. Our team is investigating the issue and we will post more news as we get it. If you get timed out of ClickTime, please wait a few hours and try again, or check this blog for updates.

UPDATE (1:30pm PDT): ClickTime is currently unavailable until 2pm PDT (GMT -07:00) while we perform maintenance to improve system performance.

UPDATE (2:00pm PDT): ClickTime is available again and performance should be back to normal.

UPDATE: This morning's performance issues were affecting a minority of
customers, but causing sufficient inconvenience that we decided to take
the site offline for 30 minutes to resolve the issue. We took the site
offline at 1:30pm PDT and conducted the necessary maintenance. The site
was brought back up at 2:00pm PDT and is now performing normally. Please
if you have any questions or would like additional information.

ClickTime Application Update

We will be performing an application update to the ClickTime system
on Wednesday, March 10, 2010 between 7:00pm and 9:00pm Pacific Standard
Time (GMT -08:00).

During this Time the ClickTime Application will be unavailable.

About this blog…

ClickTime is a 24/7/365 operation. As we deploy new features and maintain our servers, we need to take the system down from time to time. These system events are announced several days in advance.

In addition to our emails and in-application announcements, you'll find news of our system events right here on this blog. Bookmark or grab an RSS feed of this page for the latest news. And as always, contact with any feedback or suggestions.