ClickTime Performance Issues – Jan 9, 2021

4:15 pm PST – Access to ClickTime is now restored. Some customers may experience a slight lag in response time while the network updates propagate.

3:00 pm PST – We are continuing to review network performance issues, and are currently in communication with our upstream providers. As soon as our tests are complete, we’ll be restoring access to a small number of customers as we work to resume normal service.

1:15 pm PST – We are in the process of replacing certain components of our network to resolve the issues identified earlier today.

12:15 pm PST – We are currently working to address performance issues upstream from our application.

10:15 am PST – We have temporarily redirected all site traffic to this ClickTime System Status page.

9:45 am PST – ClickTime is looking into general performance issues, which were identified at 9:15 AM PST, so some customers may experience difficulty accessing our site.