Ending Support for the RC4 Cipher

In order to keep ClickTime working smoothly, securely and to add new functionality, it becomes necessary to stop supporting legacy technology. Following in the footsteps of Google, Mozilla and Microsoft, we are announcing the end-of-support for the RC4 cipher as of April 25, 2016. Newer and more secure ciphers are supported by all modern supported browsers and operating systems, so this shouldn’t effect our customers but we want to be transparent with changes such as these.

Why is this happening?

  • The RC4 cipher is less secure. Multiple security vulnerabilities were discovered over the years and we want to make sure our customers' data is safe.
  • Our customers are using modern browsers and operating systems (not Windows XP). Less than 0.3% of people in ClickTime use an old browser and old operating system, such as IE 8 and Windows XP.

What does this mean to me?

  • This should not affect you, as these changes only impact older browsers such as IE8 running on Windows XP. But, after April 25, 2016, people who attempt to sign in to ClickTime with an old browser and operating system, will get a browser error about not being able to load the page.

How can I get more information?

ClickTime Support is always available to answer any questions you may have about this change. If you have further questions, please let us know.

Changes for your Whitelist

Some security-conscious companies utilize explicit whitelists of web sites in order for you to access web applications such as ClickTime. If this describes your company, please be aware of the following new web site addresses (a.k.a. URLs) that we'll be utilizing in forthcoming updates:

  • help.clicktime.com
  • cdn.clickstatic.com

Please add these addresses to your whitelist or other web filters in order to keep using ClickTime as usual. We expect to start using help.clicktime.com as soon as September 22. The cdn.clickstatic.com URL is planned for implementation the week of October 5. If you have any questions, please contact ClickTime Support.

ClickTime – Scheduled Maintenance

ClickTime will be unavailable Saturday, March 23rd, between 10:00am and 4:00pm Pacific DaylightTime (GMT -07:00).

The ClickTime system is undergoing important maintenance to improve system security and performance.

ClickTime – Scheduled Maintenance

ClickTime will be unavailable Saturday, February 9th, between 10:00am and 4:00pm Pacific Standard Time (GMT -08:00).

The ClickTime system is undergoing important maintenance to improve system security and performance.

ClickTime – Scheduled Maintenance

ClickTime will be unavailable Saturday, December 8th, between 10:00am and 2:00pm Pacific Standard Time (GMT -08:00).

The ClickTime system is undergoing important maintenance to improve system security and performance.

ClickTime Application Update

We will be performing an application update to the ClickTime system on Wednesday, June 27th, 2012 between 7:00pm and 11:00pm Pacific Daylight Time (GMT -07:00).

During this time, the ClickTime Application will be unavailable.

 

ClickTime – Scheduled Maintenance

ClickTime will be unavailable Saturday, February 18th, between 10:00am and 3:00pm Pacific Standard Time (GMT -08:00).

The ClickTime system is undergoing important maintenance to improve system security and performance.

ClickTime Application Update

We will be performing an application update to the ClickTime system on Tuesday, January 17th, 2012 between 7:00pm and 10:00pm Pacific Standard Time (GMT -08:00).

During this time, the ClickTime Application will be unavailable.

ClickTime Application Update

We will be performing an application update to the ClickTime system on Tuesday, October 25, 2011 between 7:00pm and 10:00pm Pacific Daylight Time (GMT -07:00).

During this time, the ClickTime Application will be unavailable.